Blog Posts

Post Category: ‘Strategy: Strategic thinking, Planning & implementation’

Moving to Emergent strategy: Make sure your balanced scorecard does not stop you

Talking with a Chief Executive the other week about a new strategy map and balanced scorecard  for their  organisation, he had realised the importance of emergent strategy and wondered how the modern strategy map and scorecard supported it. Deliberate strategy Like many organisations, until recently, they ran an annual planning round from which the annual plan was developed.   Usually …

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Should you copy strategy? Or must strategy be different?

I frequently see postings and hear statements where people suggest that strategy is about being different.  Startegy is about differentiation. Saying strategy needs to be different is a myth.  It is only a competitive strategy in a market to create distinct profits that requires difference.   Actually strategy can be the same and can be copied – it is how you copy …

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What is the difference between strategy and planning?

I get this question a lot.  It is not that people don’t understand planning, but there is often an unclear line in their minds between where strategy stops and planning starts.  I have met senior people in “Strategic planning” roles who describe their job title as an oxymoron;  a contradiction in its own sentence. When I train people in strategy …

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Lessons from another Strategic Planning workshop

One of the difficulties with strategic away days and strategic planning days is in their name: they are only a day.  Last week I had a day and a half with a team: A team that hardly new each other as they were coming from four different countries and Operating Companies within the  same group.  That meant that we had …

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Making sense of Lean, Strategy and Business as Usual scorecards

Recently a client was having a few problems with their planning process.  How to engage with their managers, getting the tools of strategy and performance to make coherent sense as a whole, making the story of their strategy clear, making it easy to manage and deliver. They had a really good lean deployment methodology which they had learnt  from Unipart: it included the Lean …

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Using the “Good Strategy – Bad Strategy” approach to develop a strategy

This post is about using the  approach in “Good Strategy Bad Strategy” to question, review and develop an organisation’s strategy. I think  “Good Strategy – Bad Strategy” by Richard Rumelt is one of the  best books on strategy I have come across.  I was one of the first to read it, and once I picked it up I had trouble …

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Strategy roll-out:Which part of the balanced scorecard elephant to eat first

A client recently asked an important question.  They are in the middle of strategy development and planning.  They want to move to more useful measures and a better grip on the organisation.  They are considering a strategic balanced scorecard approach.  There is so much they could do they don’t want to be scared off, get indigestion or bite off more …

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New models of customer interaction & engagement

We are seeing new business models emerge:  Can our approach to managing strategy and performance accommodate them? The traditional models of customer intimacy, differentiation, and markets being “talked at” by companies, are being replaced.  (See Grant Leboff, Sticky marketing)  Social media and other internet technology means that the conversations amongst customers have much wider credibility.   The market has become a …

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What planning horizon for my Balanced Scorecard and my strategy

So what planning horizon should I use for my balanced scorecard?  1 year, 2 years, 6, 10 perhaps? First recognise that different tools in the overall Balanced Scorecard approach to strategic management are for different planning horizons.  Tangible future for 10 years, strategy map for 2-5 years, and scorecards measures for 12-24 months, whilst targets and actions are only 6- …

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Should you use a Balanced Scorecard for Strategic Planning?

You might be wondering whether you should use a Balanced Scorecard for strategic planning process.  Here is my response to that very question.  Don’t use “a balanced scorecard”: use “The Balanced Scorecard Approach”. The Balanced Scorecard approach is an effective, systematic approach to capturing strategy  (Strategy maps), Planning (the alignment between strategy maps and scorecards) and for communicating and managing …

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