by Phil Jones | Updated 30 May, 2020 | Language of strategy, Strategic planning, Thought provokers
A strategy document serves a different purpose to a strategic plan. Confusion between these different documents causes good strategies to be described badly. The difference between strategy document and strategic plan At Excitant, we make a very clear...
by Phil Jones | Updated 15 Mar, 2018 | What is strategy
A powerful and useful view of strategy is strategy as a persistent pattern of behaviour. When a client tells me “We don’t have a strategy”, I don’t believe them. I use this approach to tease out what their really strategy is, or has been. ...
by Phil Jones | Updated 11 Jan, 2018 | Strategy
Are you planning to upgrade to ISO9000:2015? If so, this article provides practical advice for organisations wanting to establish and demonstrate the links between their Quality Management System to the ISO9000:2015 Strategic Direction requirements. In this post I...
by Phil Jones | Updated 22 Feb, 2018 | Strategic planning
One of the things I find as a consultant is the need to discuss with the client “The presenting problem”, and then to explore, to diagnose to find out what actually is the deeper, underlying problem. Only when you find and address that, do you have a...
by Phil Jones | Updated 26 Oct, 2017 | Managing uncertainty & risk, Quality of conversation
You would not fly a plane or drive a car that was untested – so why do we sometimes try to execute untested strategies? There are lots of ways to test a business strategy and check its validity. Recently, I was running a strategy workshop for an Executive team...
by Phil Jones | Updated 22 Feb, 2018 | Strategy, Thought provokers
Many years ago I realised something while working with clients on their strategy. I realised that there were points in the strategy process and in strategy workshops, when the strategy, as explored, discussed and articulated, was clearly NOT complete. We did not...
by Phil Jones | Updated 16 Apr, 2018 | Strategy, Thought provokers
In the world of strategic thinking and models there are many ways to think about strategy: but there are also several levels. In this post I want to explore three levels or dimensions. Let me take a simple example. Some people are quite keen on the Michael Porter...
by Phil Jones | Updated 22 Jul, 2018 | Strategy, Thinking Fast and Slow
Have you ever been at an annual strategy off-site, where you and the team developed some great plans, walked away…. and a year later very few of those ideas or plans were implemented? So often I hear of organisations, or rather their management teams, who have...
by Phil Jones | 19 Dec, 2013 | Behavioural & cultural change, Strategy
Insight 4: It’s about behaviours, (Stupid!) The Deeply Embedded Learnt Behaviours. This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. I recently interviewed twenty Chief Executives...