Blog Posts

Post Category: ‘Strategy implementation’

Do 9 out of 10 strategies really fail? I don’t think so!

Given the Balanced Scorecard approach is now twenty years old, it is worth looking back at the assumptions, myths, and where it has come from:  Also where it is now. In this article we look at a really common statistic that was popularised with Norton & Kaplan’s approach: you may have come across the “statistic” that 90% business strategies fail …

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Making sense of Lean, Strategy and Business as Usual scorecards

Recently a client was having a few problems with their planning process.  How to engage with their managers, getting the tools of strategy and performance to make coherent sense as a whole, making the story of their strategy clear, making it easy to manage and deliver. They had a really good lean deployment methodology which they had learnt  from Unipart: it included the Lean …

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Strategy roll-out:Which part of the balanced scorecard elephant to eat first

A client recently asked an important question.  They are in the middle of strategy development and planning.  They want to move to more useful measures and a better grip on the organisation.  They are considering a strategic balanced scorecard approach.  There is so much they could do they don’t want to be scared off, get indigestion or bite off more …

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Changing the incentive and reward system using the Balanced Scorecard approach

In this video, (the third of three) Steve Lunn talks to Phil Jones about how he changed the incentive and reward system at Anglian Water using the Strategic Balanced Scorecard Approachas a central part of their Transformation project. A significant part of the transformation programme carried out at Anglian Water, was changing the incentive and reward structure.  Of course, changing …

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Implementing strategy, getting engagement, using the Balanced Scorecard Approach

Ever wanted to ensure you engaged people and managed to change attitudes and  performance, as you rolled out your strategic balanced scorecard? In this video, Steve Lunn talks to Phil Jones about their work together at Anglian Water (AW) as AW rolled out a strategy to support their de-regulation and moving from a public sector culture to one that was …

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The difference between strategic and operational balanced scorecards?

Are BSC implementation for building Strategy Execution and BSC for Performance Management issues actually two different projects? Do they actually have different agenda, work flow, stakeholders involved, pitfalls, and require different expertise and skills from consultants? This was a recent question on a forum: Here is my answer: The ambiguity is in the question because you are comparing “Strategic performance …

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The challenge of Executing your Strategy

Perhaps… You have spent a lot of time together, working on the strategy. It will now exist in at least two places: In your heads. Strategy and planning is about the journey. You will have learnt things in the process that underpin how you will act in the future. Perhaps it is not in all your heads. Perhaps some have different views about how to …

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