Blog Posts

Post Category: ‘Outcome thinking’

Outcome thinking and balanced scorecards: related or not?

On the surface these look like two completely unrelated approaches to managing performance and results in organisations. Some would say that the balanced scorecard is simply a set of measures of what is going on in an organisation, from various perspectives. that is used to manage performance. Some would say that outcomes (and the related Input – Output – Outcome …

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OFWAT, Outcomes and Outcome thinking – be very careful!

If you are in the water industry and have read any of the OFWAT documentation on outcomes, this article will help you. If you are in OFWAT, you should be embarrassed by the material you have put out which shows a woeful understanding of the use of outcomes. Let me explain. OFWAT’s use of outcomes for price determination OFWAT’s move …

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Inputs, Outputs & Outcomes – Making sense of a misunderstood model

Understanding the origins of outcome based thinking, the deeper techniques that lie behind it and how you can improve outcome thinking, definition and delivery in your organisation The input-output-outcome model is used extensively in the UK public sector. The model has attractive simplicity. It is a model that allows a provider of funds, such as central government departments, to evaluate …

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