Blog Posts

Post Category: ‘4G Balanced Scorecard’

Organisational agility requires two preceeding capabilities

Many organisations want to be agile.  The problem is that agility requires two earlier steps.  You can have an agile organisation, but if that agility is never exploited, then it is a wasted resource.  Organisational agility is in fact a three-part problem (and I’ll introduce a fourth later). Awareness: First the organisation needs to be aware of what is going …

Read More

Upside down organisational charts: insights and value from a different perspective

  Inverted or upside down organisational charts are drawn with a purpose: to invite executives to think differently about their organisation and their role.  This article explains how to draw them upside down (it is not simply turned upside down) and how the changed perspective alters how Executives and managers think about their role in the organisation. [Note I see examples …

Read More

Why fly an untested strategy: Testing your organisation’s strategy against the external environment

You would not fly a plane  or drive a car that was untested – so why do we sometimes try to execute untested strategies? There are lots of ways to test a business strategy and check its validity.  Recently, I was running a strategy workshop for an Executive team of an international retail bank: I was delighted when the Executive team did one …

Read More

Strategy does not exist without tensions

Many years ago I realised something while working with clients on their strategy.  I realised that there were points in the strategy process and in strategy workshops, when the strategy, as explored, discussed and articulated, was clearly NOT complete.  We did not have the whole story.  Something important was missing. Then, we would reach a point, or go through a …

Read More

The one test of a useful Balanced Scorecard

In my role as a Strategy and Performance Consultant, I see a lots of ‘balanced scorecards’.  In over 20 years, from my early days working for Norton &  Kaplan I have seen most variations and alternatives. I have a set of tests for the balanced scorecard I see.  A set of tests that tell me a lot about how they …

Read More

Symbolic strategy maps

Quite often a client will want to present their strategy as a simpler picture than the full, detailed one page strategy map. Sometimes this is for a simple introduction from which the additional detail will be later explained.  Other times it is for external consumption, where the external world should not, or need not, see the whole detail of their …

Read More

Strategy maps need a clear and explicit Business Model

Working with a client last year I placed a draft strategy map on the wall. Actually I placed their business model so that they could start to develop their strategy over the top of their business model, once we had the business model correct.  The reaction from the Managing Director was “Ah ah, that is really useful – I can …

Read More

Mind the gap: The perils of strategy mapping

Strategy maps are a very visual tool.  So sometimes small details catch someone’s eye.  However, the picture might be saying more than a thousand words if you are not careful. Is that small gap important? Earlier this year I was training a group of managers in the strategy mapping process.  They were to take on and develop the higher level …

Read More

Thinking fast and slow: lessons for the annual off-site strategy event

Ever had an annual strategy off-site, developed some great ideas and plans, walked away….  and a year later very few of those ideas or plans were implemented? So often I hear of organisations, or rather their management teams, who have decided that once a year, they need an off-site to think about their strategy for next year.  (I have certainly …

Read More

Strategic Balanced Scorecard in Hospices: Some advice from experience

This article will help you if you are considering the design, implementation and use of a strategic balanced scorecard, or strategy maps, for a hospice, or indeed for any similar charity. I was delighted to find that the Hospice Sector’s umbrella body ‘Help the Hospices“, had recommended Excitant as a the source of useful information when developing a balanced scorecard …

Read More

Page 1 of 1012345»...Last »

If you are serious about delivering your strategy, through your people, then get in touch...