Blog Posts

Post Category: ‘Examples of communication’

Vince Cable – Not even malicious compliance

Only a few weeks ago Lord Young was booted out of office for telling the truth about the cuts, but at an inappropriate time.  He was merely an advisor to the Cabinet. Now we have Vince Cable, a member of the cabinet, telling people “in his constituency” (actually giggling Daily telegraph reporters)  that he was at war with Rupert Murdoch, …

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Lord Young tells some truths at the wrong time

When is a 25% cut an increase?  In the case of the public sector custs, when you want to communicate your strategy, create an imperative for change and protect your reputation.  Let me explain. I feel a little sorry for Lord Young.  He has been lambasted in the press for saying “You never had it so good”, thereby undermining the …

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Be professional! How a simple wording change can make a big difference.

Working with a Chief Executive last year, he was frustrated that his staff were not following basic practices of timesheets, project reporting and being disciplined. It was hard to get consistent information from them on the various IT projects that were running. Now it was not as if they were inexperienced staff. They were not. Theye senior managerement were very …

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People in this organisation have big brains

Listening to a chief Executive talk about the strategy to the team that were helping her implement it, I was struck by a phrase she used at least four times in 40 minutes. She made four passing references to the organisation having brain power, big brains, and being brainy. This stuck out for me as something unusual. Now we are …

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