Blog Posts

Post Category: ‘Communicating & Socialising Strategy & Change’

Ten heresies about strategy communication

Crimes committed whilst Communicating Strategy During the initial research for my book, “Communicating Strategy” I found a web site that suggested: “You should not communicate your strategy, as it will leak your strategy to the competition”. I was incensed by this idea, because, as you will know: If your strategy is so unsustainable that your competitors can simply copy it …

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Insight 5: It’s about the quality of conversation:

Insight 5:  It’s about the quality of conversation: It is good to force out arguments, ambiguity and conflict This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. When working on strategy with clients, for years now, I have focused their attention on the quality of their …

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Insight 3: Communicating strategy is not enough: Strategy needs to be socialised

Insight 3: Communicating strategy is not enough: Strategy needs to be socialised This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. Ever since I started talking about strategy being socialised, not merely communicated, clients have got it.  They get the difference.  They realise how much deeper …

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Communicating Strategy is now available on KIndle

I was delighted to see that my publisher has been busy and that Communicating Strategy is now available on Amazon Kindle. So that means you can buy “Communicating Strategy” as a Paperback, e-book (secured pdf) or Kindle edition. Happy reading

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Organisational metaphors: Think of your organisation as…

Yesterday I was privileged to spend a couple of hours talking with a chief executive who had been changing the culture of their organisation and going back to its roots. One piece that was interesting was the metaphor they used for their organisation: it was a hanging basket. The people they supported and helped were the flowers. The front line staff who …

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The risks of getting strategy communication wrong

What are the risks of getting your strategy communication wrong? Here are my top three: We think have communicated the strategy when we have not. … So, nothing happens. People do not understand ‘why’ things have to change. The thinking behind the strategy is not explained…. The wrong things happen. And the biggest risk: The strategy does not change beliefs …

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Communicating strategy is not enough – socialise your strategy

So you told them about your strategy, told them again, and then again once more for good measure. But here is the rub – they still don’t get it. Their behaviours, language, actions still are not reflecting the new behaviours, language or actions that you were hoping for. Now I could trot out clichés about the biggest mistake in communication …

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Mission statements and values: The “one thousand and six words” problem.

I suspect you have sat in the reception of an organisation and looked at their nicely framed organisational values and  mission statements on the walls.  Just about every organisation has them, on their walls, in their corporate brochures and on their website.  You may well have been in organisations when the mission or values statements are unveiled.  You may well …

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Communication during acquisition

Having recently being involved in the due diligence phase of an acquisition process, it was interesting to think through the communication from the seller’s perspective and the perspective of the people employed in the plant that were were trying to acquire. This particular plant (I cannot give any details) was a subsidiary that the selling company decided it wanted to …

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Blackberry outage – a great example of how not to communicate strategy

So it is now day three of the great blackberry outage, and what do we know? I know emails come to my desktop but not to my blackberry.  Then suddenly, 4-8 hours later I get a burst onto my blackberry.  Not good when I am out and about. Well if you go to the RIM website you are greeted by …

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