Blog Posts

Post Category: ‘Modern Balanced Scorecards’

Balanced Scorecards as steering wheels

As you browse the web or read articles you will come across various “Balanced Scorecards” that are represented as steering …

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The one test of a useful Balanced Scorecard

In my role as a Strategy and Performance Consultant, I see a lots of ‘balanced scorecards’.  In over 20 years, …

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The KPI substitution heuristic – or why use a KPI in the first place?

Why use a KPI?  There is a lot of discussion about which particular measure, indicator of KPI to use.  There …

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Milestones and activities are not measures: but they are still useful

I was listening to my colleague and friend, Stacey Barr this week.  In her seminar, she was making it very …

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Leading indicators: Ten different types for different situations

Leading and lagging indicators seem to create confusion for some people, yet with a clear understanding, it is easy to …

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The Strategic Balanced Scorecard is based on praxis, not dogma

On a LinkedIn forum I was being told that I did not know what was in a manual and therefore …

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The Balanced Scorecard and Strategic Goals

A recent LinkedIn question was from a strategy manager wanting to use a ‘strategic goal’ but unsure how this fitted …

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Do 70% of Balanced Scorecard project fail? NO!

A recent posting on LinkedIn casually referred to the “statistic” that “70% of balanced scorecard projects fail” Only 10 minutes …

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The customer perspective: talking in their voice

Perhaps the biggest, and most common, mistake I see in strategy map and balanced scorecard design, is failing to describe …

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Do 70% of balanced scorecard fail? No and more reasons why…

I saw someone peddling the idea that 70% of  balanced scorecard projects fail.  A statistic that is somewhat distorted from …

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