The difference between strategic and operational balanced scorecards?

Are BSC implementation for building Strategy Execution and BSC for Performance Management issues actually two different projects?

Do they actually have different agenda, work flow, stakeholders involved, pitfalls, and require different expertise and skills from consultants?

This was a recent question on a forum: Here is my answer:

The ambiguity is in the question because [...]

Principles of Effective Balanced Scorecard Part 7

Principles of Effective Balanced Scorecard Part 7

“The ability to learn faster than your competitors may be the only sustainable competitive advantage.” Arie de Geus

Whilst chatting with a manager of a largish organisation I suggested it was useful to think about organisations and how they learn, in the same way we think about people [...]

Principles of Effective Balanced Scorecards Part 4

Principles of Effective Balanced Scorecards Part 4 “The person who says it cannot be done, should not interrupt the person doing it.” Chinese proverb.

I’m reminded of this every time I work on measures for performance management in an organisation.

As you read this, just imagine you are in a workshop developing measures for your [...]

Welcome to the Excitant Blog

Welcome to the Excitant Blog

Here I get to write about things to do with strategy , management, business models, performance, management thinking, strategy planning processes, strategic thinking and other stuff that comes to mind.

Phil