At Davos, The CEO of Nestle calls for a principles based approach to business

Watching some of the videos from Davos today I was struck by how many of the global business leaders were talking about the developing world, how the economic crisis has changed much more that views of the economy,  and their concern for the effects of global trade on people and poverty.

The theme of Davos, [...]

Using shareholder value or return at the top of a strategy map or balanced scorecard

This post is about using shareholder return or shareholder value statements at the top of a strategy map or balanced scorecard.

Rather than linking their financial objectives to profitability, some organisations put shareholder value or shareholder return at the top of their financial perspective.  Shareholder return consists of the increase in both the value of [...]

The value of multiple metrics in the Balanced Scorecard

John Kay the economist posted an article about the value Balanced Scorecard in business.

In life, and business, we should judge ourselves by a balanced scorecard. Among the management fads and fashions of the last twenty years, the balanced score card is one that survives, and deserves to survive. The principle is that the performance [...]

Obliquity: Why customers & competencies are most important on balanced scorecards

Reading reviews of John Kay’s latest book Obliquity, they bring out how the theme of the book is that route to success is often through the search for something else: Taking the oblique route.  It is a paradox, he says, that to achieve objectives you are better not have to focus on something completely different.  [...]