|
||||||||
|
What could possibly make an organisation have a target that involved two people being killed. The Audit commission (RIP) is the answer. I am developing a balanced scorecard with a Fire and Rescue Service and, obviously, they want NO deaths of injuries from fires. The typical number of deaths in their region is two or [...] Do you trust your staff? A post on the PMA forum reminded me of a conversation I once had with a client’s middle management team. It was during the balanced scorecard measures design workshop. I suggested they talk to their staff about the measures and targets and even use some subjective measures. They back peddled [...] |
UK 08456 809209 or
+44 1780 784887 
Strategy Mapping for Learning Organizations is now available
Click cover for more information
|
|||||||
|
Copyright © 2012 Strategic Performance Management: Phil's Blog - All Rights Reserved |
||||||||
RSS feed