Public Sector Strategy map and balanced scorecard: doing it properly

Let me ask you three questions about your Public Sector balanced scorecard:

1) What categories of measures are you using on your scorecard?  Do they describe how change will occur?

2) Do you represent the multiple strategies that you are implementing, for instance cost reduction through policy decisions, simplifying operations and also perhaps preventative measures?

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Measuring happiness – Some practical advice for David Cameron’s latest idea

Dear Prime Minister,

I understand your point that we should not just think about money, but the idea of measuring the nation’s happiness, fills me with woe (and my happiness quotient dropped as a result).  Let me explain why I have some concerns about this idea by explaining the problems of measuring the nation’s happiness [...]

Its not what they spend – its what they save!

Reading a speech by Bob Neill at the CIPFA (Chartered Institute of Public Finance and Accountancy) Conference I was struck by the idea that every local authority in the country is going to have to publish any item of expenditure over £500.  The attempt being to increase transparency and hold people to account.

First reaction: [...]