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How do you get joined up services in city councils that operate like silos? I saw such a question on a discussion forum recently, and this was my reply. It relates to a balanced scorecard engagement with a UK City Council looking to create joined up thinking and working. You have correctly spotted that city [...]
The other week I was talking with a consultant who works in a large-ish consultancy. He had only been working in the Public sector for two years and said he was surprised by what he found. His description astounded me. He said, “Public sector managers and staff are not very smart. The quality is [...] |
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