|
||||||||
|
If you have ever tried to cascade measures on a balanced scorecard you have a problem that is common to many starting down the balanced scorecard route. By developing the scorecard you look for the right measures that will cascade as meaningful drivers of the behaviours and results of others. However, in making those steps [...] Recently I ran a KPI development workshop for a Public Sector client. The feedback was interesting: “Seeing the whole picture enabled us to be more confident when dealing with business units, enhances our business knowledge and helps is pick out anomalies.” “We can adopt these principles of objective setting to see KPI measures in a new [...] On a Linkedin discussion a Chief Executive from a Housing Association asked about how best to go about a) the process of identifying and measuring leading performance indicators. b) with practical experience of implementing performance management systems and cultures. Having worked with Housing Associations in the past, here were seven quick tips (Which would apply [...] If you manage an airline, you will know that your aircraft have to leave and arrive on time, you need efficient check-ins, you want to ensure your planes are full and you want to optimise the income (yield) from each flight. These are each “points of performance”. If you run a meals on wheels service [...] Clean up your jargon. Are you, like me, confused by the way people use KPI, PI, Measure, CSF etc apparently interchangeably. I am. People often ask, what is the difference between KPI, CSF , measures, performance indicators? Frankly people use them interchangeably and loosely. I recently saw a definition of a KPI on a forum [...] KPI Strategy workshop: What is important for your organisation to measure, and How to construct meaningful KPIs This is an advert more than a blog, but at least you will get to hear about it and talk to me directly Are you concerned that your organisation is not measuring the right things to determine Performance [...] |
UK 08456 809209 or
+44 1780 784887 
Strategy Mapping for Learning Organizations is now available
Click cover for more information
|
|||||||
|
Copyright © 2012 Strategic Performance Management: Phil's Blog - All Rights Reserved |
||||||||
RSS feed