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I cannot tell you how chuffed I am. I will admit I even did a little dance the other day. Why you might ask? Well, my new book, “Strategy Mapping for Learning organizations” is due out in December 2011, and I am delighted, honoured and humbled that David Norton himself, has written a Foreword for [...] Sneaking under the radar in central government are a small team of ten people. Called the Behavioural Influence Team (BIT), they have a remit of using behavioural techniques to improve how government bring about change and improvement. They have just brought out their Annual update for 2011, and anyone who has read anything by Robert [...] Working with a management team the other day, they showed me their recently created “Balanced Scorecard”. As is fairly common it was simply an excel spreadsheet showing a collection of measures, without any actions, projects, objectives or ownership. They had or course categorised them into perspectives, but in true “not invented here” fashion they had [...] Why do many (corporate) mission or vision statements omit the obvious? TO MAKE MONEY or “To create a return on the capital invested in the organisation by the owners and funders.” Are their mission or vision statements pandering to a different audience? Are they really what the owners investors think? Are they some sort of [...] Let me ask you three questions about your Public Sector scorecard: 1) What categories of measures are you using on your scorecard? Do they describe how change will occur? 2) Do you represent the multiple strategies that you are implementing, for instance cost reduction through policy decisions, simplifying operations and also perhaps preventative measures? 3) [...] Balanced Scorecard Principles: Keys to success Here are ten Underlying principles for Effective Strategic Management and Performance Management using a Balanced Scorecard based management approach 1. If you don’t know where you want to go, you are unlikely to get there. 2. Be absolutely clear what you are using your scorecard for. 3. It is about cause and [...] Recently I have been interviewing executives who have either created exceptionally high performing cultures, or who have achieved significant cultural change, especially around deeply embedded learnt behaviours. In one discussion the Managing Director was contrasting two different experiences she had had. The first, when working for another organisation she had no exposure to the finances, [...] In a linked in posting someone posted a suggested development time line for the Balanced Scorecard approach. In summary they said (the piece in italics): Performance measurement tool (1992) Performance management system (1996) Strategic management and control system (2000) Strategy Maps and Office of Strategic Management (2004/5) The transition from the management accounting school to [...] Back in the dot.com boom around 2000 I was Chief Technology Officer of a start-up that changed direction 180 degrees in 6 months. Within the first six months we had speed: we had our solution up and running to demonstrate a net-market for trading materials between cable manufacturers and their suppliers. (The solution cost around [...] |
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Strategy Mapping for Learning Organizations is now available
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