Balanced Scorecards in Charities, NFP and Social Enterprise – Three mistakes to avoid.

Mistaken approaches to Balanced Scorecard Perspectives for NfP organisations

To really create change and implement strategy in a charity, you need more than a simplistic scorecards.  You have to be thinking modern Balaced Scorecard approach: One that systematically supports strategy and change.   One impediment to their successful application is a failure to understand [...]

A behavioural approach to public sector influence and change

Sneaking under the radar in central government are a small team of ten people.  Called the Behavioural Influence Team (BIT), they have a remit of using behavioural techniques to improve how government bring about change and improvement.

They have just brought out their Annual update for 2011, and anyone who has read anything by Robert [...]

Public Sector Strategy map and balanced scorecard: doing it properly

Let me ask you three questions about your Public Sector balanced scorecard:

1) What categories of measures are you using on your scorecard?  Do they describe how change will occur?

2) Do you represent the multiple strategies that you are implementing, for instance cost reduction through policy decisions, simplifying operations and also perhaps preventative measures?

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Its not what they spend – its what they save!

Reading a speech by Bob Neill at the CIPFA (Chartered Institute of Public Finance and Accountancy) Conference I was struck by the idea that every local authority in the country is going to have to publish any item of expenditure over £500.  The attempt being to increase transparency and hold people to account.

First reaction: [...]