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Recently a client was having a few problems with their planning process. How to engage with their managers, getting the tools of strategy and performance to make coherent sense as a whole, making the story of their strategy clear, making it easy to manage and deliver. They had a really good lean deployment methodology which they had learnt from [...] A client recently asked an important question. They are in the middle of strategy development and planning. They want to move to more useful measures and a better grip on the organisation. They are considering a strategic balanced scorecard approach. There is so much they could do they don’t want to be scared off, get [...] In this video, (the third of three) Steve Lunn talks to Phil Jones about how he changed the incentive and reward system at Anglian Water using the Strategic Balanced Scorecard Approachas a central part of their Transformation project. A significant part of the transformation programme carried out at Anglian Water, was changing the incentive and [...] Ever wanted to ensure you engaged people and managed to change attitudes and performance, as you rolled out your strategic balanced scorecard? In this video, Steve Lunn talks to Phil Jones about their work together at Anglian Water (AW) as AW rolled out a strategy to support their de-regulation and moving from a public sector [...] Are BSC implementation for building Strategy Execution and BSC for Performance Management issues actually two different projects? Do they actually have different agenda, work flow, stakeholders involved, pitfalls, and require different expertise and skills from consultants? This was a recent question on a forum: Here is my answer: The ambiguity is in the question because [...] |
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