Category Archives: shareholder value

The value of multiple metrics in the Balanced Scorecard

John Kay the economist posted an article about the value Balanced Scorecard in business. In life, and business, we should judge ourselves by a balanced scorecard. Among the management fads and fashions of the last twenty years, the balanced score … Continue reading

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Obliquity: Why customers & competencies are most important on balanced scorecards

Reading reviews of John Kay’s latest book Obliquity, they bring out how the theme of the book is that route to success is often through the search for something else: Taking the oblique route.  It is a paradox, he says, … Continue reading

Posted in Balanced Scorecard, Customer focus, Customer perspective, Financial perspective, Obliquity, competencies, shareholder value | Leave a comment