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Why do many (corporate) mission or vision statements omit the obvious? TO MAKE MONEY or “To create a return on the capital invested in the organisation by the owners and funders.” Are their mission or vision statements pandering to a different audience? Are they really what the owners investors think? Are they some sort of [...] On a Linkedin discussion a Chief Executive from a Housing Association asked about how best to go about a) the process of identifying and measuring leading performance indicators. b) with practical experience of implementing performance management systems and cultures. Having worked with Housing Associations in the past, here were seven quick tips (Which would apply [...] When discussing Mission and Vision, the word, “Purpose” also gets used. In some cases defining mission as if it is purpose. I used to do that, but the two words are different in plain English. (I have a rule – if there are two words in plain English they probably mean two different things). I [...] For the previous two articles in this series I have made it clear that you should NEVER do weighting of measures across your balanced scorecard. Never ever. It is a waste of time, trust me. I have seen people try it and it becomes an academic exercise with no real purpose. It adds nothing to [...] There was a recent discussion on linkedin where someone suggested that the balanced scorecard was too expensive, complex and too long winded to implement, in small businesses. I disagree, from a perspective of having designed many for small business and not-for profit organisations If you take the view, as I do, that a strategy map [...] Do be aware how you frame a performance management discussion I often encounter clients whose experience of performance management discussions is that they are a game of scoring the maximum amount and justifying a high score or protecting against the potential consequences of a low score. The conversation is dominated by the consequences. In contrast, [...] Prof Bob Kaplan: Strategy maps and themes as aids to communicating strategy Last night I attended Bob Kaplan’s presentation in London on his latest thinking around scorecard development. His talk was entitled “Communicating strategy and managing the strategy execution process with strategic themes”. In the first part of his talk he explained how companies are [...] |
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