Category Archives: measure choice

Refining and revising measures

Why do we use objectives before measures?  Because it makes it easier to refine and revise measures In the absence of objectives, people designing performance management systems often compensate for problems with measures by adding more measures in the hope … Continue reading

Posted in Alliance balanced scorecard, Balanced measures, Manage what you can measure, Measure mania, Objectives before measures, Premature measure design, measure choice, measure design | Leave a comment