Modern Balanced Scorecard « Strategic Performance Management: Phil's Blog

Public Sector Strategy map and balanced scorecard: doing it properly

Let me ask you three questions about your Public Sector scorecard:

1) What categories of measures are you using on your scorecard? Do they describe how change will occur?

2) Do you represent the multiple strategies that you are implementing, for instance cost reduction through policy decisions, simplifying operations and also perhaps preventative measures?

3) [...]

Ten important Balanced Scorecard design principles

Balanced Scorecard Principles: Keys to success

Here are ten Underlying principles for Effective Strategic Management and Performance Management using a Balanced Scorecard based management approach

1. If you don’t know where you want to go, you are unlikely to get there.

2. Be absolutely clear what you are using your scorecard for.

3. It is about cause and [...]

The development of the Balanced Scorecard Approach – lets have historical accuracy please

In a linked in posting someone posted a suggested development time line for the Balanced Scorecard approach. In summary they said (the piece in italics):

Performance measurement tool (1992) Performance management system (1996) Strategic management and control system (2000) Strategy Maps and Office of Strategic Management (2004/5) The transition from the management accounting school to [...]

Strategy roll-out:Which part of the balanced scorecard elephant to eat first

A client recently asked an important question. They are in the middle of strategy development and planning. They want to move to more useful measures and a better grip on the organisation. They are considering a strategic balanced scorecard approach. There is so much they could do they don’t want to be scared off, get [...]

Strategic Balanced Scorecard in a manufacturing environment

If you are in manufacturing, or are simply looking for joined up working, then you will find this case study of an integrated sales, design and manufacturing strategy map and scorecard useful.

A few years ago we were approach by a manufacturing company wanting a balanced scorecard to help them with their strategy. The MD [...]

What planning horizon for my Balanced Scorecard and my strategy

So what planning horizon should I use for my balanced scorecard? 1 year, 2 years, 6, 10 perhaps?

First recognise that different tools in the overall Balanced Scorecard approach to strategic management are for different planning horizons. Tangible future for 10 years, strategy map for 2-5 years, and scorecards measures for 12-24 months, whilst targets [...]

Paul Moody CEO Britvic talks about the benefits of their Balanced Scorecard

This is an interview on the BBC Radio 4 programme, Bottom Line, where Paul Moody explains how they communicate their message to around 3000 employees.

It is as good an explanation as I have ever heard of what the balanced scorecard approach is all about. Using the Balanced Scorecard approach to

1) Delivering a clear [...]

Should you use a Balanced Scorecard for Strategic Planning?

You might be wondering whether you should use a Balanced Scorecard for strategic planning process. Here is my response to that very question. Don’t use “a balanced scorecard”: use “The Balanced Scorecard Approach”.

The Balanced Scorecard approach is an effective, systematic approach to capturing strategy (Strategy maps), Planning (the alignment between strategy maps and scorecards) [...]

NHS and GP Practices’ Balanced Scorecard: Its better but historic

In the last post on GP Balanced Scorecards in the NHS, I lamented that the GP Practice balanced scorecard from Southwark PCT provided a very limited view of the GPs practices in their area. In fact i was concerned that NHS balanced scorecards rarely pass the basic tests of a proper Balanced Scorecard. They tend [...]

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