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Category Archives: Strategy mapping
Strategy maps and the tangible future
Balanced scorecards need a strategy map to orientate them towards the strategy. Strategy maps need a tangible future to describe the future that the strategy will deliver in a way that is tangible and clear. Strategy is fundamentally how you … Continue reading
Strategy maps are about cause and effect
Strategy is about change and improvement, so Strategy maps have to reflect that change and balanced scorecards have to be able to track that change to manage performance. Modern, third and fourth generation, balanced scorecards have strategy maps. These contain … Continue reading
Principles of Effective Balanced Scorecards Part 6
Principles of Effective Balanced Scorecards Part 6 “Of course we have a scorecard. I designed it at home the other evening” Very early on in my Balanced Scorecard career I heard a lovely story. Some of my colleagues had been … Continue reading
Strategy maps for different purposes
Strategy maps for different purposes I recently spoke at a conference on the balanced scorecard and where Paul Niven was also speaking. When he did an explanation of strategy maps and did an exercise the audience produce three very different … Continue reading
Customers and the Balanced Scorecard
Customers and the Balanced Scorecard I recently came across an article on the balanced scorecard on the website mycustomer.com. However I think it missed an awful lot out about how to handle customers appropriately in a balanced scorecard. Here was … Continue reading
Getting a sense of perspective: Similarities between the balanced scorecard and how our eyes work
Getting a sense of perspective Similarities between the balanced scorecard and how our eyes work Yesterday I got something in my eye and it irritated the lens surface so much I was going around much of the day with one … Continue reading
Prof Bob Kaplan: Strategy maps and themes as aids to communicating strategy
Prof Bob Kaplan: Strategy maps and themes as aids to communicating strategy Last night I attended Bob Kaplan’s presentation in London on his latest thinking around scorecard development. His talk was entitled “Communicating strategy and managing the strategy execution process … Continue reading
The Balanced Scorecard in small and owner managed businesses
The Balanced Scorecard in small and owner managed businesses I often get asked about how applicable the Balanced Scorecard is in small and owner managed (family) businesses. The answer is very, but not primarily as a set of measures; more … Continue reading
Valuing companies – starting from first principles.
Valuing companies – starting from first principles. Several times recently I have been in discussions about company valuation and, in each case, the topic has moved to earnings multiples. If I have this sort of company, then it is worth/values … Continue reading
KPI Strategy workshop: What is important for your organisation to measure, and How to construct meaningful KPIs
KPI Strategy workshop: What is important for your organisation to measure, and How to construct meaningful KPIs This is an advert more than a blog, but at least you will get to hear about it and talk to me directly … Continue reading