Category Archives: Balanced measures

Refining and revising measures

Why do we use objectives before measures?  Because it makes it easier to refine and revise measures In the absence of objectives, people designing performance management systems often compensate for problems with measures by adding more measures in the hope … Continue reading

Posted in Alliance balanced scorecard, Balanced measures, Manage what you can measure, Measure mania, Objectives before measures, Premature measure design, measure choice, measure design | Leave a comment

What is the correct balance of measures across perspectives

A recent forum posting asked “What is the correct balanced of measures across the four perspectives of a balanced scorecard?” They wanted to see if any academics had researched whether it should be 25% each or some other ratio. This … Continue reading

Posted in Alliance balanced scorecard, Balanced Scorecard Perspectives, Balanced measures, Performance Management, Process Perspective, cause and effect, drivers of performance | Leave a comment