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Category Archives: Measure mania
Refining and revising measures
Why do we use objectives before measures? Because it makes it easier to refine and revise measures In the absence of objectives, people designing performance management systems often compensate for problems with measures by adding more measures in the hope … Continue reading
A culture of performance
A culture of performance Good performance should develop a culture of performance, rather than one of “Measure mania” and “The tyranny of targets”. This uinderpins how we implement balanced scorecards that make a difference to an organisation I define a … Continue reading
How to get buy in for Balanced Scorecards and Performance Management
How to get buy in for Balanced Scorecards and Performance Management The question is very current as I had the most amazing compliment from a Balanced Scorecard client last month. When we first met, this Director was as sceptical and … Continue reading
Principles of effective balanced scorecards Part 2
Principles of effective balanced scorecards Part 2 “Our Balanced Scorecard is an unfocussed mess.” Many years ago I was chairing a Balanced Scorecard conference. There were over 120 organisations represented and there seemed to be 120 different ways of doing … Continue reading