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This post is about using the approach in “Good Strategy Bad Strategy” to question, review and develop an organisation’s strategy. I think ”Good Strategy – Bad Strategy” by Richard Rumelt is one of the best books on strategy I have come across. I was one of the first to read it, and once [...] In a linked in posting someone posted a suggested development time line for the Balanced Scorecard approach. In summary they said (the piece in italics): Performance measurement tool (1992) Performance management system (1996) Strategic management and control system (2000) Strategy Maps and Office of Strategic Management (2004/5) The transition from the management accounting school to [...] If you are in manufacturing, or are simply looking for joined up working, then you will find this case study of an integrated sales, design and manufacturing strategy map and scorecard useful. A few years ago we were approach by a manufacturing company wanting a balanced scorecard to help them with their strategy. The MD [...] This is an interview on the BBC Radio 4 programme, Bottom Line, where Paul Moody explains how they communicate their message to around 3000 employees. It is as good an explanation as I have ever heard of what the balanced scorecard approach is all about. Using the Balanced Scorecard approach to 1) Delivering a clear [...] In this video, (the third of three) Steve Lunn talks to Phil Jones about how he changed the incentive and reward system at Anglian Water using the Strategic Balanced Scorecard Approachas a central part of their Transformation project. A significant part of the transformation programme carried out at Anglian Water, was changing the incentive and [...] Ever wanted to ensure you engaged people and managed to change attitudes and performance, as you rolled out your strategic balanced scorecard? In this video, Steve Lunn talks to Phil Jones about their work together at Anglian Water (AW) as AW rolled out a strategy to support their de-regulation and moving from a public sector [...] In this article in a series on Lean thinking and the balanced scorecard we look at how operational measures are represented in balanced scorecard terms and the increasingly popular “Performance hub”. At an operational level it is extremely useful to categorise measures. Take for example the increasingly popular “Performance hub” idea that provides a place [...] There was a recent discussion on linkedin where someone suggested that the balanced scorecard was too expensive, complex and too long winded to implement, in small businesses. I disagree, from a perspective of having designed many for small business and not-for profit organisations If you take the view, as I do, that a strategy map [...] I saw a question on cascading balanced scorecards recently and here was my reply Here are some simple rules that I employed when I worked with Norton & Kaplan and have applied since 1) Cascade objectives rather than measures. While some measures cascade many do not naturally translate across organisational boundaries or down through the [...] How do you measure sustainability using the Balanced scorecard and an Environmental Strategy Map This question actually raises two separate questions How best to measure sustainable and environmental activities and strategy? How do I represent them on my strategy map and in my balanced scorecard? An Environmental Balanced Scorecard I often get into discussions about [...] |
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