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Mistaken approaches to Balanced Scorecard Perspectives for NfP organisations To really create change and implement strategy in a charity, you need more than a simplistic scorecards. You have to be thinking modern Balaced Scorecard approach: One that systematically supports strategy and change. One impediment to their successful application is a failure to understand [...] Challenge 1: Getting control – operational Scorecards Many Executives start in a search for control and the basic discipline of management reporting. What we call, “Getting a grip on the organisation”. The approach they use is often to collect a wider view of measures across the organisation, reported in a way that provides greater [...] A linkedin question recently was about the integration of the Balanced scorecard framework and the Project hierarchy. The questioner desctibed their situation like this: “We have a top level strategy map for company-wide usually contains 15-25 main strategic objectives (for example: Regional sales growth). We are able to cascade each main strategic objective into [...] Does the Balanced Scorecard need to consider financial capital in the Learning & Growth perspective?The question A recent question on a Linkedin forum was, “Does the BSC need to explicitly consider the financial capital in learning and growth perspective? ” The questioner followed up with “Commercial organizations need funds such as equity and debt on an ongoing basis for continued operations and growth. But the learning and growth perspective [...] I see many conversations about leading indicators and so many people getting confused or having arguments about whether an indicator is leading or lagging. This article provides a simple way of breaking through this problem. The whole debate about whether an indicator is leading or lagging is one of perspective. Not (simply) perspective in the balanced scorecard [...] If you have ever tried to cascade measures on a balanced scorecard you have a problem that is common to many starting down the balanced scorecard route. By developing the scorecard you look for the right measures that will cascade as meaningful drivers of the behaviours and results of others. However, in making those steps [...] Recently I ran a KPI development workshop for a Public Sector client. The feedback was interesting: “Seeing the whole picture enabled us to be more confident when dealing with business units, enhances our business knowledge and helps is pick out anomalies.” “We can adopt these principles of objective setting to see KPI measures in a new [...] There was a short delay before Strategy Mapping for learning Organizations was available in the US, but checking in with Amazon.com it is now available. You can link through to Amazon.com easily via this link. Strategy maps are fundamental to effective balanced scorecard design and this book describes not simply a set of [...] Checking in with Amazon UK again and they have re-stocked “Strategy Mapping for Learning organizations”. So hopefully they will keep a good stock in place now they it is in demand. So if you are looking for David Norton’s “Required reading” then you can get it now. Here is a quick link to more details [...] A friend ordered a copy of my latest book, “Strategy Mapping for learning organizations” from Amazon earlier this week and discovered there were only two left. Today I checked and there are on back order. So a big thank you to all who are buying my book. Presumably you also want agility in your [...] |
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