Our target is to kill two people

What could possibly make an organisation have a target that involved two people being killed.  The Audit commission (RIP) is the answer.

I am developing a balanced scorecard with a Fire and Rescue Service and, obviously, they want NO deaths of injuries from fires.  The typical number of deaths in their region is two or [...]

August 12th, 2010 | Tags: , | Category: Avoiding mistakes, KPI & measure design, Modern Balanced Scorecard | Comments are closed

Do not rename the learning and growth perspective on a balanced scorecard

So often I come across “balanced scorecards” that have re-named the learning and growth perspective as “people” or “employees”.  They think it is more representative.  However the original name was given for a reason. There are three good reasons for keeping the name “Learning and growth”.

First, names such as “employees” or “people” or “culture” [...]

August 2nd, 2010 | Tags: , , | Category: Agile & learning organisations, Avoiding mistakes, Balanced scorecard design & use | Comments are closed