Monthly Archives: June 2009

How Incentives and punishments affect measures

A recent forum discussion I was involved in centred around how you should engage people with measures and the effect of incentives, on the culture of performance. In my experience there are several aspects that alter the culture of performance, … Continue reading

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Trusting staff to develop and provide measures for you

Do you trust your staff? A post on the PMA forum reminded me of a conversation I once had with a client’s middle management team. It was during the balanced scorecard measures design workshop. I suggested they talk to their … Continue reading

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Cascading balanced scorecards

I saw a question on cascading balanced scorecards recently and here was my reply Here are some simple rules that I employed when I worked with Norton & Kaplan and have applied since 1) Cascade objectives rather than measures. While … Continue reading

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Eight ways your balanced scorecard should be helping you in the economic climate (Part 2)

Eight ways your balanced scorecard should be helping you in the economic climate (Part 2) This article provides four more ways that a good balanced scorecard should be helping you. It also includes a checklist you can action immediately. In … Continue reading

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Balanced Scorecard for Charities

Balanced Scorecards for Charities Over the last few years we have done quite a lot of work in the area of charities, foundations, not for profit and social enterprise balanced scorecards. This week, Trust and Foundation News, June 09, The … Continue reading

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Balanced Scorecards in uncertainty and recession (Part 1)

How your balanced scorecard should be helping you in this economic climate (part 1) The current environment is an excellent test of your balanced scorecard. Does it still serve you well as the economy changes, with credit tightening, interest rate … Continue reading

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