Monthly Archives: May 2009

A culture of performance

A culture of performance Good performance should develop a culture of performance, rather than one of “Measure mania” and “The tyranny of targets”. This uinderpins how we implement balanced scorecards that make a difference to an organisation I define a … Continue reading

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Strategy maps and the tangible future

Balanced scorecards need a strategy map to orientate them towards the strategy. Strategy maps need a tangible future to describe the future that the strategy will deliver in a way that is tangible and clear. Strategy is fundamentally how you … Continue reading

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Strategy maps are about cause and effect

Strategy is about change and improvement, so Strategy maps have to reflect that change and balanced scorecards have to be able to track that change to manage performance. Modern, third and fourth generation, balanced scorecards have strategy maps. These contain … Continue reading

Posted in Balanced scorecard principles and techniques, Fourth generation balanced scorecards, Strategy mapping, balanced scorecard design, cause and effect | Leave a comment