Blog Posts

Monthly Posts for: ‘October, 2014’

Mind the gap: The perils of strategy mapping

Strategy maps are a very visual tool.  So sometimes small details catch someone’s eye.  However, the picture might be saying more than a thousand words if you are not careful. Is that small gap important? Earlier this year I was training a group of managers in the strategy mapping process.  They were to take on and develop the higher level …

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The KPI substitution heuristic – or why use a KPI in the first place?

I am still reading the excellent book, Thinking Fast and Slow by Daniel Kahneman and thinking (slowly) through the implications for how we manage strategy, people and performance in today’s organisations. To solve difficult questions, we often look for a simpler question to answer. The other day on a flight back from a client I was reading about how our …

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Methodology is not the same as method

I like to pay attention to our language, because how we speak gives us clues about how we think.  In this case how we are failing to think about a subject. There is one particular word, the use of which, really annoys me.  That word is: Methodology You hear methodology used a lot to describe a set of techniques, or …

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Milestones and activities are not measures: but they are still useful

I was listening to my colleague and friend, Stacey Barr this week.  In her seminar, she was making it very clear that many make the mistake of using things that are really milestones or activities, when they are talking about measures.  She is right.  However, people are using them for a reason, and I want to explain why. As Stacey …

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The Chief Executive and the Lightbulb: How we think about performance management

As I talked, I noticed that the Chief Executive was no longer listening.  She had gone into that state of deep thought, staring up and away into the distance; thinking intensely: thinking about something – I had no idea what. I decided not to disturb those thoughts for the moment, but to let her ponder, while I continued to talk …

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Passion is NOT a strategy!

OK, I will admit, I am completely fed up reading various web pages, listening to talks and hearing people say, they are “Passionate” about being whatever they are, or doing whatever they are doing. Let me be clear here: Passion is not a strategy! Passion is not a business model! Passion is not even a necessity for running a successful …

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Thinking fast and slow: lessons for the annual off-site strategy event

Ever had an annual strategy off-site, developed some great ideas and plans, walked away….  and a year later very few of those ideas or plans were implemented? So often I hear of organisations, or rather their management teams, who have decided that once a year, they need an off-site to think about their strategy for next year.  (I have certainly …

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