Blog Posts

Monthly Posts for: ‘May, 2014’

Why do Balanced Scorecard projects fail? The bigger issue

There are lots of stories about Balanced Scorecard projects failing. Who puts them about?  Usually put about by someone who does not like the system, has their on solution or has not seen it succeed. Of course some fail.  Probably many fail. Why might balanced scorecard projects fail? So what is really going on here? I believe it is about …

Read More

The Balanced Scorecard and Strategic Goals

A recent LinkedIn question was from a strategy manager wanting to use a ‘strategic goal’ but unsure how this fitted into the Norton & Kaplan Balanced Scorecard framework. One respondent used a good deal of words explaining that the approach does not use the phrase and it was meaningless in the approach.  He should use other language, more suited to …

Read More

Do 70% of Balanced Scorecard project fail? NO!

A recent posting on LinkedIn casually referred to the “statistic” that “70% of balanced scorecard projects fail” Only 10 minutes research pulled up the original source for this statistic and it is clear that the statement is not what was said by the original source. The original research on the failure of performance measurement initiative. It seems that Neely and …

Read More

Organisational structures do not exist – they are a myth!

Ok, I can hear the squeals of anguish and dissent.  “Of course organisational structures exist” I hear people say. We have organisations and we create structures and we do organisational design to place people within those structures. We spend time and effort and energy creating and maintaining and adjusting these organisational structures. Why organisational structures are a myth The equivalent …

Read More

Why reorganisations fail – they don’t address the underlying issue

Have you ever been though a “re-organisation”?  You know the sort.  They take about nine months and typically cost anything between £1 million and £10 million.  (I am counting consultancy fees, disruption, effort spent in none operational activities and conversations while people fight for new places).  There is a lot of huffing and puffing as people jostle for power and …

Read More

If you are serious about delivering your strategy, through your people, then get in touch...