by Phil Jones | Updated 19 Dec, 2018 | Behavioural & cultural change, Culture of performance, Thought provokers
I was working with a client who, like many organisations, was getting tangled up in definitions of purpose and mission. What it revelaed was the importance of ‘Meaning’ at work, and meaningful work, today. This article untangles purpose and mission, but...
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Design Principles
I often see people asking for Balanced Scorecard templates and offers of templates. These might be OK for measures but not for strategic balanced scorecards. I know why but it is not an approach to strategic alignment and execution. I only raise this because recently...
by Phil Jones | Updated 17 Jul, 2018 | 4G Balanced Scorecard, Strategy
I often come across people asking for templates for their balanced scorecards. A recent example, worried me because went to the core of how strategy is developed and managed in an organisation. The question was being asked by someone with the role of “Strategy...