by Phil Jones | 19 Apr, 2012 | Performance management
Challenge 2: Driving performance – KPI and driver models Having got control of their organisations, (Challenge 1), executives then want to drive change and improvement. So, a popular second stage is to attempt to focus effort and create change using a...
by Phil Jones | Updated 27 Oct, 2017 | KPI & measure design, Modern Balanced Scorecards
Mistaken approaches to Balanced Scorecard Perspectives for NfP organisations To really create change and implement strategy in a charity, you need more than a simplistic scorecards. You have to be thinking modern Balaced Scorecard approach: One that systematically...
by Phil Jones | Updated 20 Oct, 2017 | Strategy communication, Thought provokers
Ever sat in an organisation wondering about the nicely framed values and mission statements on the walls. Welcome to “The ten thousand and six words problem”. Just about every organisation has them, on their walls, in their corporate brochures and on...
by Phil Jones | Updated 26 May, 2020 | Modern Balanced Scorecards, Performance management
Challenge 1: Getting control – operational balanced Scorecards Many Executives start in a search for control and the basic discipline of management reporting. What we call, “Getting a grip on the organisation”. The approach they use is often to collect a wider...
by Phil Jones | Updated 2 Jul, 2018 | Balanced Scorecard Alignment
A linkedin question recently was about the integration of the Balanced scorecard framework and the Project hierarchy. The questioner desctibed their situation like this: “We have a top level strategy map for company-wide usually contains 15-25 main strategic...
by Phil Jones | Updated 10 Jul, 2017 | Avoiding communication mistakes, Communicating change
Having recently being involved in the due diligence phase of an acquisition process, it was interesting to think through the communication during acquisition, from the seller’s perspective. Also from the perspective of the people employed in the plant that were...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Perspectives
The question A recent question on a Linkedin forum was, “Does the BSC need to explicitly consider the financial capital in learning and growth perspective? ” The questioner followed up with “Commercial organizations need funds such as equity and...