by Phil Jones | Updated 4 Jan, 2018 | Culture of performance, Ownership and buy-in, Quality of conversation
Do be aware how you frame a performance management discussion. I often encounter clients whose experience of performance management discussions is that they are a game of scoring the maximum amount and justifying a high score or protecting against the potential...
by Phil Jones | Updated 27 Feb, 2018 | Agile & learning organisations, Emergent strategy, Managing uncertainty & risk
How do you handle rapidly evolving and changing strategy with a strategic balanced scorecard? We often feel that the environment around us, is changing rapidly. So, we need an approach to strategy planning, communication and implementation that can accommodate a rate...
by Phil Jones | Updated 4 Jan, 2018 | Avoiding communication mistakes, Strategy communication
Have you ever noticed that something you may have said in a conversation, may have sent that person’s mind thinking, to the extent that they are no longer listening to you, but are processing their own ideas and thoughts. Moreover you have no idea what they are...
by Phil Jones | Updated 18 Oct, 2017 | Avoiding communication mistakes, Strategy communication
Mission statements can be fraught with problems but one I came across the other day wins an award for the worst I have ever seen. What sort of organisation do you think this mission statement comes from? Welcome to (Our company) and a team that’s passionate about...